The knowledge, skills and personal characteristics of the employees, referred to as ‘competency’ needed for reaching a high level of company perfomance, are gaining importance. The competencies of the workforce differs according to the nature of the job performed. The competency guide, prepared on the basis of the work roles in relation to the strategic targets, explains the recruitment, performance evaluation, developmental needs and career planning of the workforce.

The Baltaş Group consultants show the way for preparing the competency guidelines of institutions by taking into account the corporate needs and job descriptions and by organising focus groups as well as one-to-one interviews.

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